In a world where the immediacy of social media amplifies the impact of conflict, the disinformation machine is working overtime. The ongoing war has generated an unprecedented surge in online falsehoods. Making the current digital battlefield not just a concern for nations; but a pressing issue for corporate America, with players like Musk facing possible fines of up to 6% of X's revenue for the spread of misinformation on the platform.
The CEOs of JPMorgan Chase and Goldman Sachs are among those who have publicly condemned the attacks of October 7th, signaling a shift in how organizations are expected to take a stand on geopolitical issues. But it's a complex landscape to navigate, especially when every statement carries with it weight that could affect those who are personally impacted by the conflict.
But while you may be hesitant to speak up for fear of backlash, candor really does pay off according to research from the American Psychological Association. Companies that openly discuss their challenges in fostering diversity are perceived as more trustworthy and committed to equity. Translation? Silence is no longer golden; it's a missed opportunity to build trust and demonstrate commitment to change.
And with the surrounding rocky terrain, the role of the modern manager is undergoing an uncomfortable transformation. Gone are the days when personal issues were taboo in the workplace. Today's employees, particularly younger generations, are more open about mental health and expect their managers to be as well. The pandemic's lingering anxieties have only intensified this shift, and especially now in times of heightened stress and uncertainty, managers are acquiring an important new skill that HBR is calling "mental-health first aid."
In both the public and private sectors, the rules of engagement are changing. Whether it's responding to a global crisis or supporting an employee's mental health, the need for empathy, understanding, and thoughtful action has never been greater.
In regard to the ongoing crisis in Israel and Gaza, we're using our platform to connect builders and startups who need help or want to volunteer. If you’re looking to get involved, you can sign up here.
CHART OF THE WEEK
Here’s what workers want from employers when it comes to AI
Youth is often equated with digital savvy, but is that really fair?
A new report reveals that hiring managers are skeptical about older candidates' tech skills. Just 30% believe those over 45 are tech-savvy, yet 89% of employers say that their older workers outperform their younger counterparts, and 83% believe they learn just as quickly, if not faster.
This isn't just an age issue; it's an equity issue. As AI permeates the workplace, the risk of marginalizing not just older workers but also women and workers of color looms large, with experts cautioning that the AI revolution could exacerbate existing inequalities.
So, what's the game plan for leaders to bridge the glaring confidence gap? It's high time for a mindset shift. As AI redefines roles and workflows, organizations must also redefine their talent strategies. The future calls for inclusive upskilling to ensure that the future of work doesn't leave anyone behind.
3 Things Generative AI Can Never Do Better Than Humans
In the early days of search engines, we Googled our own names, eager to see what information the vast digital expanse held about us. Now, in the era of advanced generative AI, we’re testing the waters again—this time to see if tools like ChatGPT and Dall-E can replicate, or even outperform, us at our jobs.
Among graphic designers, copywriters, and software developers, the rise of AI has stoked an existential anxiety for the workaday creative class: Will these tools streamline our tasks and make our working lives more efficient, or make us as obsolete as the craftsmen left behind in the Industrial Revolution?
In this moment of intense technological change, it seemed appropriate to check in with someone who could cut through the hyperbole. Dr. Eric Solomon has the background to do just that. Before taking marketing leadership positions at some of the top brands in the world including YouTube, Spotify, Google, and Instagram, Solomon earned his Ph.D. in cognitive psychology, with a focus on AI and ML, studying the computational structures behind language.
“I wanted to find out what it takes for us, as humans, to produce language that we could use as a model to train early LLMs to produce language in a similar way our human brain does with deep learning and neural networks,” Solomon said.
So, what does a business and human psychology expert think of the rising tide of generative AI?
The AI x Future of Work Summit
ChatGPT didn't just launch last year — it exploded, igniting a global conversation about AI's transformative power. But, as we stand on the cusp of a new tech era, we're left with more questions than answers.
Join us on November 30th—the anniversary of ChatGPT's launch—as we explore the ethical, practical, and transformative aspects of AI in the workforce.
We're gathering the brightest minds in AI and the Future of Work to explore how AI will reshape the way we drive innovation, build teams, and harness this technology to create a more just, inclusive, and humane future of work.
AI DISCOVERY ZONE
Ever wish you could talk to your favorite celebrities… but with totally different personalities? Kendall Jenner and MrBeast are among the stars who sold their likeness to Meta.
- Adobe's Scott Belsky on AI and the Storytelling Soul
- What Spiders Can Teach Us About Generative AI's Potential
MEME OF THE WEEK
Missed last week’s issue of MISSION? Read it here.