Company

This Fortune 500 health system operates hospitals and care facilities across multiple regions, serving millions of patients annually. The organization employs thousands of nurses and practitioners who handle everything from bedside care to complex insurance billing processes.

The Challenge

Nurses at this health system spent hours each day documenting patient charts and clinical notes—time stolen directly from patient care. The problem intensified after patient discharge: practitioners had to send detailed notes to billing teams and insurance providers, a process that fueled burnout and contributed to staffing shortages. When insurance denials occurred, nurses faced an even more demanding task: writing 45-page dispute resolution analyses for payers. Clinical reporting remained the primary time-consuming burden, and the health system needed a solution before losing more exhausted staff.

The Solution

A.Team embedded builders across several teams to work directly with the health system's internal tech team, developing both an immediate MVP and a long-term vision. The team quickly built an LLM-powered solution that automated dispute resolution documentation, eliminating the manual 45-page analysis process. Working alongside internal stakeholders, A.Team designed an AI-driven data platform that transformed the entire clinical reporting workflow. The platform didn't just save nurses time—it improved report quality and created a foundation for integrating disparate healthcare systems into one central hub. The goal was to evolve this into an intuitive system where medical records flow automatically, allowing healthcare professionals to focus entirely on patients rather than paperwork.